There’s no denying that Watsons is a household name, from beauty and health products to prescription medication, this is our go-to shop.
To mark its 20th anniversary in the Philippines, the company opened its 1000th store in The Block at SM City North Edsa. Spanning almost 1,000 square meters, the new flagship store, the biggest store in the country, showcases the most comprehensive array of health and beauty products in an engaging way that will take the shopping experience to the next level.
Here are some of its unique exciting features and services:
- Click & Collect
To respond to the customers’ needs, Watsons’ new flagship store is not only designed to offer a modern and stylish shopping environment, but also create an immersive and interactive O+O experience for its customers.
Leveraging on an extensive store network in the Philippines, online express delivery service is available so that customers can have their products delivered to doorsteps in three hours or choose to pick up orders at the store within 30 mins via Click & Collect Express.
- Skinfie Lab and virtual makeup
This new Watsons store is also a model for the future of beauty shopping with special discovery areas. There’s a Skinfie Lab, a skin analysis tool that creates personalized skincare recommendations based on selfies. The tool, which is also housed in the Watsons app, is able to detect a range of facial attributes from a customer’s selfie, including acne, fine lines, pigmentation and overall skin condition. Meanwhile, makeup lovers can use #ColourMe Virtual Makeup try-on, to experience hundreds of lipsticks, mascara, eyeshadow, brow products, and foundation.
- Expanded digital health services
To help customers “Look Good, Do Good, Feel Great,” this store has a first state-of-the-art clinic powered by The Medical City that features virtual consultation and remote physical examination. Vaccination services for flu, HPV, and pneumonia will be available soon.
Watsons Supplement Finder is also available to support the pharmacy service and help customers get personalized recommendations on the best vitamins and supplements for them.
- Sustainable choices
To inspire its customers to live a sustainable lifestyle, the brand offers over 1,500 sustainable choices products under clean beauty, refill packs, better packaging, and better ingredients. Watsons has also mobilized its customers to create a bigger impact with community programmes such as sponsorship of free corrective surgeries for cleft children under Give-a-Smile is targeted to empower 3,300 families in the Philippines by 2030, and the Alagang Pangkalusugan community medical outreach programme will likewise be supporting 20,000 people with free medicines in the coming years.
The celebration activities will continue throughout the year as Watsons show appreciation to customers, partners and colleagues through the #WeLoveYou1000Ways campaign. There will be member-exclusive benefits and special offers, both offline and online.